Get in Touch
Have a question or need help? We're here for you. Reach out and our team will respond within 24 hours.
Location
Headquarters
IndiaSend Us a Message
Fill out the form below and we'll get back to you as soon as possible.
Who to contact, and what happens next
Choosing the right channel gets you an answer faster.
An existing application
Use the Send Us a Message form above and pick Technical Support, then paste your application reference from the dashboard. Support handles application queries on working days between 10:00 and 19:00 IST, and replies the same day whenever possible. Anything sent outside those hours is picked up the next working morning.
Charges, refunds and wallet balance
Pick Billing Question and include your transaction reference. Please do not send card numbers, CVV, UPI PIN or any bank password — our team will never ask for them, and anyone who does is not us. Refunds issued after a rejection appear in your wallet immediately.
Reporting an error in a guide
Pick Feedback and include the page address plus, if you have one, a link to the official instruction showing the correct position. Corrections are made on the page rather than silently replaced, and our editorial process is documented on the Editorial & Content Policy.
Advertising or partnerships
Pick Advertising & Media or Partnership and describe the proposal. Media and business enquiries are routed to the relevant owner rather than to support, so they reach the right person without an extra handover.
How we handle your information
- • We use your details only to answer your enquiry and to run the application you asked us to file.
- • We never sell your data, and we never share your documents with advertisers or third parties.
- • You can ask us to delete your uploaded documents and contact history at any time.
- • Please do not email identity documents unless we specifically ask you to; the upload area on your dashboard is the secure route.
Full detail is in our Privacy Policy.